10 Steps To Successful ITSM Software Procurement



In 2014 Cosocius and SDI worked together on a tool replacement project which established the organisations needs and took in to consideration preferences and requirements beyond functionality.

Karen and Barclay share their approach to the project and together they show you where to start, from:

– Making sure you know what your requirements are and what kind of vendor you want so there is a culture fit
– Creating a shortlist of the right kind of vendors rather than a big list of functions that 90% of the market offers

Visit to discover our free resource of demo videos and downloadable ten-step guide to selection.

Or to talk to us about your tool selection project email at [email protected]